Terms and Conditions

1. Order

1.1. Orders and benefits of THE SWAN – Boutique Bakery as well as any changes are binding only if in writing confirmed by both parties.

2. Minimum order quantity

2.1. All cupcakes orders must reach a minimum amount of 24 mini cupcakes or 12 maxi cupcakes.

3. Order cancellation

3.1. You definitely have booked your order but you have to cancel it. What are your costs?

Cancellation one week before delivery date: 25% of the total bill.
Cancellation 3 days before delivery date: 50% of the total bill.
Cancellation on the same day: 100% of the total bill.

4. Further terms

5.1. The payment has to be fulfilled  within 20 days of the date of invoice.

5. Delivery 

6.1. Deliveries within region Horgen are free of charge.

6. Allergy Information

Unless otherwise stated, our products contain dairy and gluten. Chocolate and flour, which we use, can always contain traces of nuts. For more informations about our products we would be pleased to be at your disposal.

8. Durability

8.1. Our cupcakes and cakes must be kept refrigerated.

9. Changes

9.1 Changes in business conditions are valid only in writing.